Privacy Policy

Introduction

Field Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our field operations platform and related services.

Information We Collect

Information You Provide

• Account information (name, email, company name, phone number)
• Job and scheduling data
• Customer information you input into the system
• Photos and documents uploaded to work orders
• Payment and billing information

Information Collected Automatically

• Device information and identifiers
• Location data (with your permission, for routing and job tracking)
• Usage data and analytics
• Log files and error reports

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues

Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Third-party integrations you connect (e.g., HubSpot)
• Law enforcement when required by law
• Other parties with your consent

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

Security

We implement appropriate technical and organizational measures to protect your information. See our Security page for more details.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@fieldpro.app.